[Sales Team with John Munday and Ashley Thomas from FM Electronics]

Firstly, as part of the Telemarketing Plan, we make sure that you are satisfied that we have understood the nature of what your business offers, and what you are trying to achieve.

Communicating Results

We keep in regular contact with you about results when they happen, and questions if they crop up. You will receive full feedback at the end of each month. We welcome your input and suggestions, and any feedback from appointments that we have made for you.

Qualified Appointments

Our primary aim is for those meetings to be really worthwhile to you, and we will ensure that you have full information about the companies we make appointments with.

Building Relationships
 
Good telemarketing to your prospects is a relationship-building, long term, information-gathering exercise. Therefore we recommend that you plan a long term, well-targeted call campaign, so that we can build relationships between you and your clients.

   Monitoring Progress

Contact Management

We use a Contact Management software package called Maximiser to keep records of all the companies that we call on your behalf. This enables us to document the contacts we make, and schedule follow-up calls at the right time. We also make full use of the internet to ensure that, when calling companies, we have a picture of what they do and what their potential needs might be.
 
The feedback you receive includes all the notes from Maximiser, as well as our own views on how well calls are being received.

See Making Calls

Sales Team - Telemarketing Company